SHIPPING & DELIVERY
YOUR CHIQUE SPORT ORDER, DELIVERED TO YOUR DOOR. đ€
At Chique Sport, we offer worldwide delivery, making it easier for skaters across the globe to shop their favourite collections.
All orders are dispatched from our warehouse in Northern Ireland, United Kingdom.
We work with trusted delivery partners, including DHL, FedEx and Royal Mail, to get your Chique Sport pieces to you as quickly and safely as possible.
Please note: All delivery timeframes are calculated from the date of dispatch, not the date your order is placed.
DELIVERY OPTIONS & SHIPPING COSTS
We offer a range of delivery services depending on your location.
| Destination | Delivery Service | Shipping Cost |
|---|---|---|
| United Kingdom & Northern Ireland | Royal Mail | FREE |
| United Kingdom & Northern Ireland | Express Delivery | ÂŁ6.95 |
| European Union | Express & Economy | ÂŁ17.00âÂŁ35.00 |
| USA | Express & Economy | ÂŁ26.00âÂŁ40.00 |
| Rest of the World | Express & Economy | ÂŁ26.00âÂŁ40.00 |
Shipping charges may vary depending on your destination, parcel weight and selected delivery service.
Your available shipping options and final shipping cost will be displayed at checkout.
DELIVERY TIMEFRAMES
We offer both Express and Economy shipping services to selected destinations.
Economy Delivery: Approximately 5â7 working days from dispatch.
Express Delivery: Estimated delivery times will depend on your destination and selected service.
Please remember that these are estimated delivery times. Delivery may be affected by customs clearance, courier delays, public holidays or particularly busy shopping periods.
UK DELIVERY đŹđ§
We offer FREE UK SHIPPING with Royal Mail, making it even easier to shop your Chique favourites.
For customers who would prefer a faster delivery option, we also offer Express Delivery for ÂŁ6.95.
Simply select your preferred delivery method at checkout.
Orders delivered within the United Kingdom are not subject to additional import duties or taxes.
EUROPEAN UNION DELIVERY đȘđș
We ship directly from our warehouse in Northern Ireland.
As Northern Ireland operates under special customs arrangements for goods moving into the European Union, orders shipped directly from Northern Ireland to EU member states generally do not incur additional customs import duties.
Shipping costs range from ÂŁ17.00 to ÂŁ35.00, depending on your destination and chosen delivery service.
Express and Economy delivery options are available.
Please note that any applicable taxes or charges will depend on the circumstances of the shipment.
USA DELIVERY đșđž
We offer Express and Economy delivery to customers throughout the United States.
Shipping costs range from ÂŁ26.00 to ÂŁ40.00, depending on the delivery service selected.
IMPORTANT INFORMATION FOR US CUSTOMERS
Orders shipped to the United States may be subject to customs duties, taxes and import charges upon arrival.
These charges are determined by the relevant US customs authorities and can depend on factors including the value and classification of the goods.
Please be aware that customs duties and import charges are separate from your Chique Sport order total and are not set, controlled or collected by Chique Sport.
Any applicable charges are the responsibility of the recipient and may need to be paid before delivery can be completed.
Customers are required to acknowledge and accept responsibility for applicable customs duties, taxes and import charges during checkout.
Chique Sport is not responsible for paying customs duties, import taxes or additional customs charges on behalf of customers.
If you would like further information regarding potential charges, we recommend contacting the relevant customs authorities before placing your order.
INTERNATIONAL DELIVERY đ
We are proud to ship Chique Sport worldwide.
For destinations outside the UK and European Union, shipping costs generally range from ÂŁ26.00 to ÂŁ40.00.
Express and Economy delivery options are available depending on your location.
International orders may be subject to customs duties, import taxes and additional charges upon arrival in the destination country.
These charges are the responsibility of the recipient and are not included in your Chique Sport order total unless expressly stated otherwise at checkout.
CUSTOMS DUTIES & IMPORT TAXES
IMPORTANT INFORMATION FOR INTERNATIONAL ORDERS
When ordering from outside the UK and EU, please be aware that your order may be subject to additional customs charges.
These charges are determined by the customs authorities in your country and are outside Chique Sport's control.
By placing an international order, customers acknowledge and accept responsibility for any applicable customs duties, taxes and import fees.
REFUSED DELIVERIES
If a customer refuses delivery due to unpaid customs duties or taxes and the parcel is returned to Chique Sport, any return shipping costs and charges applied by the courier will be deducted from the refund where permitted by applicable law.
These costs are charged to Chique Sport by the delivery provider and will be deducted once the returned parcel has been received and processed.
We strongly recommend reviewing your country's customs requirements before placing an international order.
ADDITIONAL SHIPPING CHARGES
HEAVIER ORDERS
Orders exceeding 4kg may be subject to additional shipping charges.
If any additional payment is required, our team will contact you before dispatching your order.
REMOTE DELIVERY LOCATIONS
Deliveries to certain remote locations may incur an additional courier surcharge.
If this applies to your order, we will contact you to discuss the available options.
Where possible, you may provide an alternative delivery address to avoid additional charges.
DHL EXPRESS â ON DEMAND DELIVERY
MORE FLEXIBILITY. MORE CONTROL.
When you select DHL Express, your order will be shipped using DHL On Demand Delivery (ODD).
Once your parcel has been dispatched, DHL will send you a shipping notification by email and/or SMS.
This allows you to track your parcel and manage your delivery to suit your schedule.
WITH DHL ON DEMAND DELIVERY, YOU CAN:
Change Your Delivery Address
Arrange delivery to an alternative address, such as your workplace or a family member's home.
Choose a Safe Place
Authorise DHL to leave your parcel in a designated safe location.
Leave with a Neighbour
Request delivery to a neighbour, reception or another nominated person.
Collect from a DHL ServicePoint
Have your parcel held at a convenient collection location.
Arrange a Holiday Hold
Request that DHL securely holds your parcel for up to 30 days.
Choose Another Delivery Day
Reschedule your delivery for a more convenient date.
These options are subject to availability and DHL's delivery conditions.
TRACKING YOUR ORDER
Once your Chique Sport order has been dispatched, you will receive a shipping confirmation email.
Where tracking is available, this will include your tracking details so you can follow your parcel's journey.
Please allow some time for tracking information to become active after receiving your dispatch confirmation.
NEED HELP WITH YOUR DELIVERY?
If you have any questions about your order, shipping or delivery, our Customer Service team is always happy to help.
For all customer service enquiries, please contact:
If you're contacting us about an existing order, please include your order number so we can assist you as quickly as possible.
THANK YOU FOR SHOPPING CHIQUE SPORT. đ€
TRAIN IN STYLE. WHEREVER YOU ARE.
